Frequently Asked Questions
1. Are all products shown online?
We’re constantly working on updating our website to showcase all that we have in store. That being said, we’re also constantly expanding our inventory and updating our online catalog. For that reason, technical delays may occur, and we usually do have more in store than we have online. If you’d like to give us a visit to see everything we carry, you’re more than welcome, and we look forward to seeing you.
2. Do you have a showroom we can visit?
We do and we’d love to have you. We’re located in Al-Rai. You can find our exact location linked here.
3. Do you have a customer service number?
Yes, you can contact our customer service team on 2222222. Kindly click here. for more contact details and information.
4. Do you offer interior design services?
Although we do not have in-house interior designers, we can connect you with some of our most-trusted designers in the industry. Feel free to address this desire to our sales associates in store for us to provide you with suitable references.
5. Can I return something if I don't like it?
Any concerns expressed before the payment and production phase are more than welcome. However, seeing as all of our pieces are bespoke and made by order according to your incomparable taste, returning items isn’t an option. The same applies to refunds. We work with you from start to finish to ensure that the measurements, colors, fabrics, and designs are exactly as you want and need them to be before proceeding with production. Rest assured, we are dedicated to actualizing the interiors of your dreams.
6. How can I request a quotation?
The best way to request a quote would be in store. Our sales associates take note of all necessary information and provide you with a quote on spot. If visiting isn’t an option, you can email us the details of what you’re looking for, the exact measurements and dimensions necessary, along with an attachment of the piece you’re interested in from our online catalogue. We will then assist you as best we can.